Wellness and Hospitality Consulting
excellence for luxury spas and hospitality
Our Premium Services
for your hotels
Here’s an overview of our expertise and the services we offer our clients:
■ Spa and thalassotherapy restructuring : We reposition these landmark spaces at the pinnacle of excellence, optimising their concept and performance.
■ Quality audits and mystery visits : We ensure an impeccable guest experience that meets the highest standards.
■ Creation of Signature treatment and massage protocols : Our protocols are tailor-made, giving each property its own unique identity.
■ Bespoke wellness retreats : We develop personalised programmes for international clients seeking wellbeing and innovation.
■ Fitness and lifestyle space design : We create premium gyms and fitness facilities in line with the latest wellness trends.
■ Health and wellness dining consultancy : We help restaurants reinvent their menus around healthy, balanced cuisine that complements a fitness offering.
■ Outsourced spa management: We oversee spa operations to maximise profitability and optimise performance, while respecting each spa’s unique DNA.
Would you like to find out more? Click on each service to see the details
A commitment to innovation and discretion
for spas and luxury hotels
Confidential projects delivering excellence in luxury spas and hospitality
Every year, our consulting firm is commissioned for exclusive projects, reflecting the trust placed in us by our prestigious partners. While we cannot share everything here, our work spans a broad range of expertise across spas, wellness and luxury hospitality.
Our international hospitality and wellness consultants
Our design studio works seamlessly in France and abroad, with the agility to support projects in the United States, Switzerland, Qatar and beyond.
Contact our wellness and hospitality consulting firm about your premium projects!
Ready to take your property to the next level? Discover how Wellness Consulting can transform your spaces and your teams. Give your spa or hotel the stars it deserves.
Explore our completed projects or contact us to find out more about our services!
Confidentiality
Confidentiality at the heart of what we do
Some of our assignments for prestigious properties are subject to strict confidentiality agreements. This discretion is an integral part of the trusted relationships we build with discerning international brands. You too can benefit from discreet, tailored support.
Projects supported by Wellness Consulting
| Project Type | Project objective | Selected projects |
|---|---|---|
| Spa Development | Create a distinctive wellness concept | Dior Luxury Beauty Retreat Doha, Dior Spa Eden-Roc, Spa L'Occitane – Couvent des Minimes 5* |
| Spa Revitalisation | Modernise your offering and improve performance | Domaine de Verchant |
| Medi-Spa creation | Develop a health & wellness offering | Urban spa |
| Urban spa | Create an experience tailored to local clientele | Arboressence |
| Retail & luxury concept | Create premium wellness experiences | Maison Dior New York |
Our hotel and spa consultancy’s key services
| Service | Client benefit | Dedicated Page |
|---|---|---|
| Spa and thalassotherapy restructuring | Repositioning at the pinnacle of excellence and concept optimisation | Spa & Wellness Design |
| Quality Audits and Mystery Shopping | Exceptional guest experience, compliance with standards | Quality Audit |
| Creating Signature treatment protocols | A unique, bespoke treatment identity | Spa Training |
| Wellness retreat design | Tailored programmes for an international clientele | Themed wellness programmes |
| Fitness Space Design | Premium gyms, the latest trends | Fitness Room Design |
| Outsourced Spa Management | Optimised profitability, true to your property's identity | Spa management |
Frequently asked questions
What is hospitality consulting?
Hospitality consulting is the support provided by experts from outside an establishment to strengthen the strategy and performance of a hotel, resort, spa or luxury house. It covers everything from defining the concept to improving operations, including quality audits, team training and business development. Unlike a one-off, narrowly focused service, hospitality consulting takes a holistic view of the property—whether developing a spa, enhancing the front desk experience, refining food and beverage or shaping brand strategy—and draws on a multidisciplinary team rather than specialists working in silos.
What is hospitality management?
Hospitality management refers to the day-to-day operational management of a hotel, spa or resort: organising teams, monitoring performance indicators, maintaining service quality and managing day-to-day commercial operations. This management can be handled in-house or delegated to an external provider through an outsourcing arrangement.
Can hotels without a spa work with Wellness Consulting?
Yes, and it’s a common misconception worth correcting: Wellness Consulting is a hospitality consulting firm, not one dedicated solely to spas. A hotel without a spa can absolutely engage the firm for a quality audit covering reservations, the welcome experience, food and beverage or guest rooms; team training; a business development strategy; or even the creation of a short in-room wellness offering, a spa or a fitness room where none currently exists.
What types of projects does Wellness Consulting support?
Wellness Consulting supports spa and Wellness concept projects from creation and transformation to development, in France and internationally. Our clients are primarily luxury hotels, hotel groups, luxury brands and players in wellness, health and longevity.
What types of properties work with Wellness Consulting?
The firm works with 5-star hotels and palace hotels, resorts and Wellness destinations, independent spas, private clinics and Medi-Spas, private residences, yachts and cruise lines, as well as luxury houses and players in retail and travel retail.
Its clients include Dior, L’Occitane, Louis Vuitton and Qatar Duty Free, alongside numerous hotels and wellness projects in France and internationally.
Does Wellness Consulting work exclusively in France?
No. Wellness Consulting undertakes projects in France and internationally, including in the United States, the Netherlands, Switzerland and Qatar. This international presence is supported in particular by the team’s international project managers and a representative dedicated to the North American market. Projects abroad benefit from the same rigorous methodology as those in France, while taking into account the regulatory and cultural specificities of each market.
Can Wellness Consulting create a bespoke spa?
Yes. Creating bespoke spas is one of the firm’s longstanding areas of expertise: defining the concept and positioning, designing the spaces with architects, selecting equipment, and creating Signature treatment protocols tailored to each property. This bespoke approach is guided by the same commitment to independence as all the firm’s projects.
