To help you deliver a unique and high-quality experience to your clients, our consultancy’s scope of services include the recruitment and training of your teams.
From reservations and guest arrivals meeting the highest standards in luxury hospitality to treatment protocols, passing by perfecting retail skills to increase profitability, we provide guidance and support across all the services that your establishment offers.
Staff training
▸ Develop the spa manager’s skills in operations management and organisation: financial management, marketing, team management, conflict management
▸ Guest service according to the highest standards in luxury hospitality
▸ Posture correction for therapists (risk prevention)
▸ Harmonisation of treatment and massage techniques, anatomy
▸ Implementation of processes to optimise and develop retail performance
▸ Coordination of training programmes delivered by the various instructors and suppliers
▸ Development of professional English communication skills
Paris, Saint Tropez, Nice, Marseille, Gordes, Montpellier, Geneva, Lausanne, Dubai, Doha
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